Return/Cancellation Policy

Either Party may terminate this Agreement at any time, with or without cause, with written notice to the other Party. When this Agreement is terminated, We will notify and demand that all of Our Contractors (such as Amazon, Google and Apple) cease the production, sale and distribution of new copies of the Work. However, We cannot control the actions or omissions of Our Contractors, or when they choose to comply with Our request. Even after Contractors stop selling the Work, previews and excerpts may be seen on the internet in perpetuity, long after termination. We will not be liable to You for copyright infringement, or in any other way, for the failure of a retailer or Contractor to cease the production, sale and distribution of the Work to remove an excerpt or preview of the Work after this Agreement is terminated, provided that We have given notice of the requested change to such Contractor. You will remain liable for payment of the balance due, subject to the Refund provisions below.

If You terminate the Agreement, or if We terminate the Agreement for Cause (as defined below) at any time or without Cause after We have fulfilled the Publishing Services and Marketing Services, Refunds will be issued as follows:

For publishing packages:

  • Prior to submission of Your Manuscript:
    • 0-90 calendar days after the purchase: 100% of purchase price, less $150 or 10% of the purchase price, whichever is greater
    • More than 90 calendar days after the purchase: No Refund
  • After submission of Your Manuscript but prior to final approval, if the refund is not due to failure to comply with Our Content Guidelines:
    • After submission of Your Manuscript but before design work begins: 50% of purchase price
    • After design work begins but prior to final approval: 25% of purchase price
  • After You have given final approval of the Work:
    • No Refund

NOTE: Submission of Your Manuscript occurs when You first deliver to Us any text or images intended for publication.